TERMS & CONDITIONS
Welcome to VITALPET NATURALS SDN. BHD. online store. The terms and conditions stated below apply to all visitors and users of VITALPET NATURALS SDN. BHD. By accessing and using our website https://vitalpetnaturals.space/, you agree to be bound by these terms and conditions.
1. General
We reserve the right to update, modify, move, or delete any part of these terms and conditions without prior notice. Any violation of these terms may result in immediate action against the offender, including denial of access to our website.
2. Comments & Feedback
All comments and feedback submitted to https://vitalpetnaturals.space/ will remain the property of VITALPET NATURALS SDN. BHD.
You agree not to submit any unlawful, abusive, obscene, or infringing content that violates third-party rights. You are solely responsible for the content you submit.
3. Product Information
We strive to ensure product descriptions, images, and details are accurate. However, actual products (including color, packaging, or size) may vary due to manufacturing changes or monitor display settings.
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All pet food and treats sold are subject to expiry dates indicated on the packaging.
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Products must be stored according to the instructions on the label to maintain quality.
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Once a product is opened, it is considered sold and non-returnable unless it is defective upon opening.
4. Newsletter
By using our website, you consent to receive newsletters and promotional emails regarding our latest pet products, offers, and news. You may unsubscribe at any time.
5. Indemnification
You agree to indemnify and hold harmless VITALPET NATURALS SDN. BHD. from any claims, damages, costs, or expenses (including legal fees) arising from your use of our website or violation of these terms.
6. Links to Other Sites
We may provide links to third-party websites for your convenience. VITALPET NATURALS SDN. BHD. is not responsible for the content, security, or policies of these external sites. Accessing them is at your own risk.
7. Inaccuracy Information
From time to time, information on our website may contain errors or omissions related to product descriptions, pricing, or availability. We reserve the right to correct these without prior notice.
If you are not satisfied with your purchase, please refer to our Return & Refund Policy.
8. Termination
This agreement remains in effect until terminated by either party. You may terminate by ceasing to use our website. We may terminate this agreement and deny access to users who fail to comply with these terms.
9. Governing Law
These Terms & Conditions are governed by the laws of Malaysia. Any disputes will be subject to the exclusive jurisdiction of the courts of Malaysia.